Frequently Asked Questions

As a contractor member of CapitaHome.com, you will be able to access to the Opportunities Listing by logging in to your member account. You may click into a project that you are interested in, and submit a proposal for the job post.

Email notification will be sent to your registered email address if you are hired for a project. Client’s contact information will then be shown in the job post, which you may contact the client to discuss further on the project.

Yes, you may do so in the "Proposals" section in your member account.

If a feedback and/or ratings seem to be unfair or factually incorrect to you, you may contact us at admin@capitahome.com so that we can investigate further on the issue.

If you would like to terminate your membership account, you may drop us an email at admin@capitahome.com, with email title of "Membership Termination".

In case you have forgotten your login password, simply go to "Login" and click on "Forgot Password" below the login form to recover your password.

Yes, you may upgrade or downgrade your membership account anytime by sending us an email at admin@capitahome.com.

After logging in to your member account, click on "Find Work" at the top and choose a category that you are looking for.

Email notification will be sent to you once there’s contractor bidding for your project. You may then login to your user account, check through the profiles, ratings and portfolio of the contractors who bid for your job, and then decide which one to hire.

Yes, you may do so anytime by logging in to your user account

Yes, you may do so anytime by logging in to your user account. You have also the option to resume bidding if you’d like to continue receiving bids from contractors.

Yes, all contractor firms have been verified by submitting their BizFILE when they signup for members with CapitaHome.com.

Absolutely. The contact information of all contractors can be found in their company profile. You may be in touch with any of the contractors directly.

Before hiring a contractor for your project, we would suggest that you should review the company profile, portfolio, certification and accreditation, testimonials and ratings (if any) of the contractor who bid for your job. You shall also compare the proposed quotation and contract details before moving forward to hire one.

No, it’s absolutely free for homeowners to post a job, review, compare and hire a contractor.

All contractors who sign up as members with CapitaHome.com work independently and are not working on behalf of CapitaHome.com. CapitaHome.com has no liability on the quotation, quality of works, project dateline or any other project related issues.

If a user is found guilty of misuse of CapitaHome.com, for example posting inappropriate content and/or images, leaving negative comment for contractors for no reason, etc.., CapitaHome.com reserves the rights to blacklist or suspend the user account.